Introduction
At present, fleet management and monitoring assets are necessary, and TekGPS Login is a trusted portal for accurate real-time GPS tracking. For anyone who manages, tracks, or monitors vehicles with TekGPS Login, the features make these activities easier. Yet, just like most websites, users might find challenges when logging in to TekGPS. In this document, you will find advice on common login difficulties, how they emerge, and how to fix them quickly.
Why a TekGPS Login is Important to Users
Before you start solving login issues, know why it’s important for login to be smooth and easy. You can use TekGPS Login to follow the movements of your vehicles in real-time, extract reports, create virtual fences, and analyze old data. Should licenses not be managed properly, these helpful resources become inaccessible, causing work to slow down and interrupt the flow.
When You Log In, You Will Access Important TekGPS Login Features
- It is possible to follow your fleet, assets, or personal devices as they move through real-time GPS Tracking.
- When any asset wanders into or out of set zones, you’ll be alerted.
- You can use data reports to track how assets perform, how much they are used, and the distances they travel.
- Keeping up with the app: Use the app on your phone to view your settings no matter where you are.
Frequent Problems with TekGPS Login
Despite how developed TekGPS Login is, sometimes users have trouble logging in. We have listed the most typical issues encountered, as well as how to solve them.
1. Forgotten Password
A password is often forgotten, making it one of the most frequent login issues for TekGPS Login users. Forgotten passwords can keep you from logging in and looking at the important information in your account.
Suggestions for repairing this problem:
- Select the “Forgot Password” link on the front page.
- Fill in the email you used to register.
- You’ll soon be sent an email to reset your password.
- Refer to the email to choose a new password and reset it.
2. Account Lockout
TekGPS Login may restrict your account temporarily if you wrongly enter your login details several times to ensure security.
What can be done to solve it:
- Allow the lockout period to pass, as this usually takes from 15 minutes to an hour.
- If you do not have your login information, try resetting your password.
- If the problem does not go away, ask TekGPS Login customer support for help.
3. Problems arising because some web browsers cannot open certain websites completely
There are cases when users’ login problems occur because their browsers do not work well with the system. You should use the latest browsers with TekGPS Login since old browser versions, like some Internet Explorer or Safari, might not perform well.
How can we solve this problem?
- Be sure you have the most recent version of Google Chrome, Mozilla Firefox, or Safari.
- Remove your browser’s cache and cookies because old data could be getting in the way of logging in.
- If you are still unable to log in, open the site in another browser.
Problems during Login for TekGPS Mobile App
With TekGPS, you can view your fleet and asset details whenever you’re away from your desk. Even so, login challenges can affect people using specific devices. Common problems are described in the section below, along with their solutions.
4. Logging in to the app on my phone wasn’t working
People using the TekGPS mobile app sometimes say they have trouble logging in. This problem might happen if your session has timed out or the app hasn’t yet synced with the server.
Ways to solve it:
- Keep your app up to date. Check for updates in the App Store on iOS or Google Play Store on Android.
- If it doesn’t work, uninstall the app and then reinstall it again.
- Check that the internet on your phone is not losing connection. Problems with your internet connection may result in your login failing.
- Call TekGPS support if you still have the problem.
Features for Protecting Your TekGPS Data
Make sure your account is secure in addition to solving your login problems. TekGPS uses different security steps to keep your information safe.
5. We suggest using Two-Factor Authentication (2FA) on all of your accounts.
In addition to regular login, TekGPS gives users the option of two-factor authentication. When 2FA is set up, you need to type in a verification code sent either to your phone or email, along with your regular password.
How can I add 2FA to my assets?
- Open your TekGPS account by logging in.
- Select Account Settings from your settings.
- Within Security, turn on Enable 2FA.
- Tap the button to connect your phone or email to get verification codes.
Use these tips to solve problems with Advanced TekGPS
For issues that are not solved by regular methods, use the advanced steps listed here.
6. It helps to also clear your browser’s cache and cookies.
Removing your cache and cookies from the browser may resolve difficulties you have with logging in.
Here’s how you can do it:
- To clear Chrome’s data, go to Settings and choose Privacy and Security, then find Clear Browsing Data.
- There are Cookies as well as other site data and Cached images and files in Settings.
- Press Clear Data.
7. Look for any news about system outages
From time to time, TekGPS Login is doing upgrades or experiencing a system outage that impacts login for everyone.
Ways to spot an outage:
- Check the website of TekGPS to learn about any ongoing or upcoming issues or repairs.
- If you prefer, contact TekGPS support for immediate updates on your system.
8. Browser (In)Private Browse Mode
Use the Incognito Mode in your browser when you try to access TekGPS login. Because of this, your login process won’t be blocked by anything stored in your browser.
How to use Incognito Mode in your browser:
- Go into your computer and launch Google Chrome.
- Press Ctrl + Shift + N or Command + Shift + N on Mac to launch a new Incognito window.
- Open TekGPS by clicking the login link in this window.
Conclusion
After following this guide, you will know how to solve common TekGPS login problems and get back to your account quickly. Should your password be forgotten, your account locked, or you have trouble with your browser, you have the tips and methods to fix it. Be sure to activate two-factor authentication in your account and always keep software for TekGPS and browsers up to date for security.
If the issues keep occurring, the customer support team with TekGPS Login is ready to assist you with anything else.
